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+86 13537885828
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+86 13537885828
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Company
Nouda Ark Electronic Technology Co., Ltd. (LODARK)
Address
Shenzhen, Guangdong, China
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Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Frequently Asked Questions
What is the minimum order quantity?
Minimum order quantity (MOQ) varies slightly by model and specification, but most options have a minimum order quantity of 1-2 units. The details are as follows:
- For entry-level models (e.g., E1, E2, E3), the minimum order quantity for most sizes is 2 units.
- For some mid-range (S series) and flagship (P series) models, the minimum order quantity can be as low as 1 unit.
Do you offer custom branding options?
Yes, we do offer custom branding options, with the following minimum order quantities (MOQs):
- Startup animation customization: MOQ ≥ 20 pieces.
- Logo printing: MOQ 100 pieces.
- Customized packaging or UI branding: MOQ 500 pieces.
- Other customizations: Please contact us for detailed discussion.
What is your warranty policy?
The warranty period is 12 months and covers hardware failures caused by non-human factors (e.g., manufacturing defects).
How long does shipping take?
Specific shipping time information is not available in the product catalog. Shipping time depends on three key factors:
- Shipping Method: Express delivery (e.g., DHL, FedEx) takes approximately 3-7 business days to major countries; air freight takes 7-15 business days; and sea freight takes 20-40 business days.
- Destination: Remote areas may require additional shipping time.
- Customs Clearance: The efficiency of customs procedures at the destination will affect the final delivery time.
For exact shipping times, please confirm with our logistics or sales team when placing your order.